September 25, 2025 – PRESSADVANTAGE –
Charles Town, WV – CT IT Services LLC, a regional IT support provider based in Charles Town, West Virginia, has formally announced a series of enhancements to its primary service offerings, reinforcing its long-standing position as a trusted partner for small and mid-sized businesses across West Virginia and Northern Virginia. The recent updates include upgrades to its structured cabling systems, managed IT services, and cybersecurity solutions, as well as improvements in VOIP system deployment and consulting support for infrastructure planning.
The company, which has provided technology services to commercial and residential clients for over a decade, began rolling out these improvements earlier this quarter in response to rising demand for more reliable, scalable IT infrastructure among organizations operating in fast-developing areas such as Martinsburg, Shepherdstown, Kearneysville, Winchester, and Leesburg. The adjustments to core service lines reflect both client feedback and ongoing shifts in how small businesses manage workforces, devices, and data.
CT IT Services LLC is led by Devon Ruiz, an experienced IT professional with over 30 years of direct involvement in structured technology deployment, system maintenance, and business support strategy. The company has built a reputation for providing consistent, clearly communicated service without outsourcing technical work or pushing generalized solutions. Each client is supported by a technician with hands-on knowledge of the systems in place.
Recent improvements to the company’s structured cabling service include standardized labeling, port mapping documentation, and improved support for rack-mounted hardware. These enhancements are designed to serve both new buildouts and office retrofits, ensuring that system performance remains steady as businesses add users or devices. The service now includes optional testing reports and device readiness assessments for companies preparing to scale or adopt more cloud-dependent platforms.
Improvements to the company’s managed IT service packages reflect an increased focus on uptime assurance, device patching, and backup health monitoring. The managed service offering now includes formal onboarding and offboarding documentation, hardware lifecycle tracking, and network performance snapshots. These upgrades are particularly relevant to clients who operate multiple locations or require long-term system visibility without investing in full-time IT staff.
The company’s VOIP system deployment services have also expanded to support hybrid teams and mobile integration. Enhancements include support for voicemail routing, custom call flows, and bandwidth prioritization strategies. By combining network planning with telephony deployment, the company aims to address the disconnect often found between telecom vendors and infrastructure installers.
Cybersecurity improvements are centered on the practical deployment of endpoint defense, firewall monitoring, and threat response tools that can be adapted to clients in regulated industries. CT IT Services LLC now offers assistance with backup encryption standards and role-based access control in response to increasing concerns over ransomware and data loss events.
“These enhancements are about more than features,” said Devon Ruiz, owner of CT IT Services LLC. “They’re about predictability, organization, and giving our clients a working environment they can rely on. That means systems that are properly labeled, maintained on schedule, and built to handle everyday use without surprises.”
The company’s long-standing commitment to flat-rate pricing remains unchanged, offering clients clarity when budgeting for projects and support needs. Hourly IT services remain available at a fixed rate, while cabling projects are priced per drop, making the company’s approach one of the more transparent in the region.
CT IT Services LLC also continues to support a diverse client base that includes healthcare providers, legal practices, real estate teams, and professional service firms. Each engagement begins with a review of the current system environment and ends with implementation strategies that reflect how each organization actually operates. This approach has helped the company retain clients through multiple office moves, hardware refreshes, and policy transitions.
“Most businesses aren’t looking for the biggest stack of features,” said Devon Ruiz. “They want service that makes sense, tools that work together, and someone who will answer the call when something isn’t functioning as expected. That’s where we continue to focus our time.”
In response to increased service requests in nearby counties, the company has also expanded its technician coverage and scheduling availability. Clients located in underserved or rural areas can now access on-site structured cabling, device setup, and system planning appointments without extended lead times.
CT IT Services LLC’s website now reflects the full list of available services and updated offerings. Prospective clients can review a summary of core capabilities and request a site visit or remote evaluation. The company continues to serve both residential and commercial environments, with systems built for homes, small offices, and multi-room commercial layouts.
The latest updates continue CT IT Services LLC’s long-term strategy to support growth in traditional and emerging work environments. As more businesses transition to cloud services and hybrid infrastructure models, the company remains focused on practical deployment strategies, operational consistency, and personalized technical care.
With these newly enhanced services in place, CT IT Services LLC reaffirms its role as a dependable provider for organizations across West Virginia and Northern Virginia that require structured, well-documented, and clearly supported technology systems.
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For more information about CT IT Services, LLC., contact the company here:
CT IT Services LLC
Devon Ruiz
304-308-6688
info@ctitservices.net
