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SINGAPORE, SG – October 21, 2025 – PRESSADVANTAGE –

Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports regarding the future shopper, outlining the trends reshaping customer expectations and how contact centers can respond. The company emphasizes that while technology and shopping behaviors evolve quickly, the real differentiator remains human connection.

Reports reveals that online spend has stabilized at just over half of all retail activity, while physical stores continue to play an essential role in customer journeys. Sixty-two percent of shoppers say they prefer brands that operate across both digital and in-person channels. At the same time, consumers are demanding faster service, more seamless mobile experiences, and reassurance in moments of uncertainty.

For contact centers, this creates a new reality: speed and efficiency are necessary, but empathy and clarity are just as important. Voiso believes that platforms must enable both.

“Today’s shoppers expect seamless experiences, whether they begin on WhatsApp, call for reassurance, or require follow-up by email,” said Gregor Potočar, Chief Revenue Officer at Voiso. “Our mission is to help contact centers remove friction from these journeys and ensure that every interaction feels like a human connection. That is how brands will meet the expectations of the future shopper.”

The report shows that nearly a third of consumers expect delivery within two hours, while four in ten will walk away if next-day service is not available. That urgency extends to the first moment of contact. Voiso enables service teams to meet this demand with intelligent call-back orchestration, proactive SMS or WhatsApp updates, and real-time routing that matches customers with the right resource quickly and transparently.

Mobile is now the dominant shopping channel, representing 42 percent of online sales, yet many shoppers still report frustration with mobile experiences. Voiso’s unified omnichannel suite brings voice, SMS, WhatsApp, and email into a single agent workspace, integrated with CRM data. Customers avoid repeating themselves, and agents deliver continuity across channels that would otherwise feel fragmented.

Marketplaces continue to set the standard for convenience and trust, but the reports found that many branded experiences still fall short. Voiso helps businesses raise the bar through real-time dashboards that highlight bottlenecks, Flow Builder tools that connect self-service to human support, and analytics that inform continuous process improvement.

The research also highlights consumer attitudes toward artificial intelligence. While many welcome AI-driven features, others remain skeptical or unclear about its role. Voiso Speech Analytics translates AI into tangible value by analyzing sentiment shifts, identifying effective phrases, and guiding coaching with actionable insights. Real-time nudges help agents de-escalate issues and personalize responses in the moment.

Personalization also plays a critical role in shaping satisfaction. Shoppers want brands to remember their history and preferences, but they disengage when personalization feels like an upsell tactic. Voiso routes repeat customers to the same specialists where appropriate, and surfaces CRM context in the agent’s view. This builds trust and creates a sense of recognition that supports long-term loyalty.

The reports further points to the influence of families in purchasing decisions, as well as the need for accessibility and inclusivity in digital service. Voiso supports these priorities with flexible contact records, transcription tools, and multilingual capabilities that enable organizations to serve households and individuals with diverse needs.

For Voiso, these insights reinforce the importance of aligning technology with human understanding. The company advises contact center leaders to take three practical steps: define an optichannel strategy that reflects customer preferences, measure outcomes such as sentiment and first conversation resolution, and continuously coach agents with real-world examples from daily interactions.

As shopping behavior continues to evolve, Voiso remains focused on its core mission: to enable every interaction to be a human connection. By combining speed, intelligence, and empathy, the company helps global contact centers adapt to the expectations of the future shopper while building relationships that last.

About Voiso

Voiso is an AI-powered contact center platform that helps global organizations deliver seamless, human-first customer experiences. With predictive dialing, speech analytics, omnichannel routing, and CRM integration, Voiso simplifies complex operations while enabling customer engagement at scale. Trusted by businesses in fintech, e-commerce, travel, BPO, and technology, Voiso empowers teams to connect with clarity, empathy, and confidence.

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For more information about Voiso Inc, contact the company here:

Voiso Inc
Voiso
+ 1 888 565 8889
hello@voiso.com
9 Temasek Boulevard, #29-01, Suntec Tower 2, Singapore 038989

October 21, 2025 – PRESSADVANTAGE –

Mindmachines.com has introduced the third generation of its ROSHIwave IN-SIGHT Mind Machine, a brainwave technology device that helps users achieve deep meditative states through a process the company describes as making meditation made simple. The updated device incorporates enhanced photostimulation protocols and expanded functionality for mental clarity and performance optimization.

The ROSHIwave employs a proprietary approach called Dynamic Neuro-Activation, which uses precisely calibrated light patterns delivered through specialized RGB LED glasses to influence brainwave frequencies. This technology differs from traditional entrainment methods by dis-entraining repetitive mental patterns rather than synchronizing the brain to specific frequencies, allowing users to reach meditative states similar to those achieved by experienced practitioners.

“The third-generation ROSHIwave represents a significant advancement in brainwave technology accessibility,” said Fred Williams, Director of Product Development at Mindmachines.com. “By incorporating the complete catalog of historical ROSHI protocols, including the pROSHI neurodynamic activator developed by the late Chuck Davis, we’re providing users with comprehensive tools for mental optimization that previously required multiple devices.”

The device features improved navigation systems and multiplexed protocol versions that expand its applications beyond meditation to include stress management, enhanced learning capabilities, and behavioral modification support. Nearly 100 clinicians worldwide currently utilize ROSHIwave technology in their practices for various wellness and performance applications.

The ROSHIwave system allows users to modify the color output of the glasses with simple button controls, enabling one pair of glasses to emulate the entire range of original pROSHI in-sight glasses. This consolidation of protocols includes pROSHI BB, pROSHI II, pROSHI II+ and pROSHI II+ 3D variations, all accessible through a single compact device.

The technology works through what the company calls an Error-Correction System for the Brain, which normalizes brainwave patterns to help users perk performance in various cognitive and wellness areas. The device guides users to achieve states of mental clarity typically associated with advanced meditation practitioners, often within 15-minute sessions.

The ROSHIwave has gained recognition among wellness professionals, performance coaches, and individuals seeking technological aids for meditation and mental optimization. While not classified as a medical device, it serves as a tool for those interested in exploring altered states of consciousness, accelerated learning, and improved sleep quality through brainwave modulation.

Mindmachines.com is an online distributor of brain machines, brainwave entrainment technology, AVS stimulation devices, EEG neurofeedback equipment, mind machines and meditation machines. The company also serves as the worldwide distributor of the ROSHIwave self-meditation device, continuing the legacy of brainwave entrainment research pioneered by Chuck Davis and other leaders in the field.

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For more information about Mindmachines.com, contact the company here:

Mindmachines.com
Fred Williams
orders@mindmachines.com
www.mindmachines.com

HONG KONG, HK – October 20, 2025 – PRESSADVANTAGE –

Ginza Diamond Shiraishi Hong Kong today released an overview of the current trends and considerations shaping 求婚戒指 (engagement ring) selection among contemporary couples. Drawing from its experience in bridal jewelry design and its understanding of the evolving cultural landscape, the company highlighted how engagement rings have transformed from traditional symbols of promise into deeply personal expressions of identity, values, and shared vision for the future.

Engagement rings have long held a special place in human tradition, representing commitment, devotion, and the beginning of a lifelong bond. In recent years, however, the symbolism and aesthetic expectations surrounding them have diversified. Couples are now approaching ring selection not only as a milestone purchase but as a creative and meaningful process. In Hong Kong, where global influences merge with local customs, engagement ring preferences have become more nuanced, reflecting both individuality and cultural continuity. Ginza Diamond Shiraishi Hong Kong’s reflections on this evolution reveal how design, craftsmanship, and emotion intersect in modern jewelry making.

A central theme identified by the brand is the growing emphasis on individuality in ring design. Rather than adhering strictly to conventional styles, many couples now seek rings that convey personal significance. This may take the form of subtle variations in diamond cut, band contour, or setting style that align with personal aesthetics or shared memories. Some couples opt for designs that incorporate unique symbolic elements—such as interwoven bands representing partnership or understated accents symbolizing shared milestones. The aim is no longer just visual appeal but storytelling through design.

At the same time, classic forms continue to hold strong emotional resonance. The traditional solitaire diamond remains a timeless choice for many, valued for its clarity and simplicity. Ginza Diamond Shiraishi Hong Kong notes that rather than displacing tradition, new preferences often reinterpret it—choosing a classic base and adding small, meaningful refinements. For instance, hidden halos beneath the main stone, engraved inner bands, or slight asymmetries are ways couples blend enduring elegance with personal originality. This balance between innovation and heritage defines much of today’s engagement ring design philosophy.

The material aspect of engagement rings has also become an area of deeper consideration. Platinum remains a leading choice for its strength, purity, and durability, particularly valued in Hong Kong’s humid climate where resilience is essential. However, warmer hues such as rose and yellow gold have gained traction for their romantic undertones and compatibility with a wider range of skin tones. Ginza Diamond Shiraishi Hong Kong’s observations suggest that clients increasingly view metal choice as part of the overall design narrative, reflecting not just visual preference but the symbolic meaning of longevity and harmony.

Diamond selection, once primarily focused on the Four Cs—cut, color, clarity, and carat—has expanded to include new dimensions of meaning. Beyond technical grading, couples often prioritize brilliance and emotional resonance over strict numerical criteria. Fancy-shaped diamonds, such as oval, pear, and cushion cuts, are chosen for their distinctive light reflection and softer contours, offering alternatives to the traditional round brilliant. The brand has also noted a rising interest in side-stone and trilogy settings, where additional diamonds represent shared past, present, and future. These design directions indicate how sentimental and visual aspects are converging.

Hong Kong’s engagement ring market continues to reflect its position as a global crossroads. Local customers are exposed to both Japanese craftsmanship traditions and international trends, which together shape their design sensibilities. The precision and refinement associated with Japanese jewelry craftsmanship resonate strongly with clients who value detail and symbolic harmony. Ginza Diamond Shiraishi Hong Kong, as part of a heritage brand rooted in Japan’s bridal culture, emphasizes that engagement rings are not merely ornamental pieces but vessels of emotional significance, where form, proportion, and light are treated with respect to both artistry and sentiment.

Cultural awareness also plays a role in shaping demand. Many couples seek rings that align with values of authenticity, sustainability, and ethical sourcing. Transparency regarding diamond provenance and responsible production practices has become an important part of the purchase process. Consumers are increasingly informed about how diamonds are mined, cut, and certified. The brand notes that the shift toward conscious consumption extends beyond the jewelry itself to encompass the entire journey of creation. Ensuring that a ring represents not only love but integrity has become an essential expectation among modern buyers.

Another emerging preference in Hong Kong and across Asia is the desire for rings that accommodate lifestyle practicality. As couples lead active, urban lives, comfort and long-term wearability have become top priorities. Customers inquire about ring ergonomics, durability under daily wear, and how designs may age over time. Subtle shaping of the ring’s inner curve, careful consideration of band thickness, and low-profile settings are often discussed during consultations. These technical details, though rarely visible, contribute greatly to everyday satisfaction and reinforce the role of craftsmanship as an invisible art form.

Technology is also influencing the way engagement rings are conceptualized and selected. Virtual consultations, 3D visualization tools, and digital design previews have enabled couples to participate more directly in the design process. For international clients or those balancing demanding schedules, these tools offer flexibility while maintaining precision in customization. Ginza Diamond Shiraishi Hong Kong continues to observe how technology is enhancing accessibility to fine jewelry design without compromising its traditional values of human touch and artisanal care.

Engraving continues to be one of the most personal aspects of engagement ring customization. Whether featuring initials, dates, or short messages, these inscriptions preserve private meanings that remain unseen to others. They reflect an enduring desire for intimacy and personalization, reminding couples that an engagement ring, beyond its aesthetic form, is a personal artifact of shared history.

While design trends and material innovations continue to evolve, the underlying emotional significance of engagement rings remains constant. The act of choosing a ring continues to represent commitment, anticipation, and partnership. In Hong Kong’s dynamic cultural landscape, this sentiment is often expressed through thoughtful, refined design rather than excess ornamentation. Simplicity, proportion, and attention to detail are valued as markers of sincerity and longevity.

Ginza Diamond Shiraishi Hong Kong underscores that its role extends beyond the creation of jewelry to the preservation of meaning. The brand’s philosophy views each ring as a tangible embodiment of promise—crafted with the precision of fine artistry and the sensitivity of personal connection. By maintaining this balance between craftsmanship and emotion, the company contributes to a broader understanding of what engagement rings signify in contemporary society.

As engagement traditions continue to adapt to changing times, the brand anticipates further diversity in style and interpretation. The essence of the engagement ring, however, is expected to remain the same: a lasting expression of shared intent and enduring affection. In this respect, Ginza Diamond Shiraishi Hong Kong affirms its commitment to understanding not only how rings are made, but what they mean to those who wear them.

For more information, read:

https://pressadvantage.com/story/84264-ginza-diamond-shiraishi-hong-kong-shares-detailed-perspective-on-the-craft-and-significance-of-engag

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For more information about Ginza Diamond Shiraishi Tsim Sha Tsui 銀座白石尖沙咀, contact the company here:

Ginza Diamond Shiraishi Tsim Sha Tsui 銀座白石尖沙咀
Mr. Shiraishi
(852) 2668 0376
admin@diamond-shiraishi.hk
L319-L320, The ONE, 100 Nathan Road, Tsim Sha Tsui, Hong Kong

October 20, 2025 – PRESSADVANTAGE –

RestoPros of Pinellas County continues to strengthen its emergency response capabilities for property owners facing water damage crises throughout St. Petersburg and surrounding communities. The IICRC-certified restoration company maintains round-the-clock availability to address the critical first hours following water intrusion incidents, when rapid intervention can significantly reduce property damage and restoration costs.

Water damage remains one of the most common and costly property disasters affecting Florida homeowners and businesses. Even minor water incidents can escalate into major structural problems within 24 to 48 hours if not properly addressed. The company’s enhanced focus on immediate response protocols addresses this critical timeframe when professional intervention makes the greatest difference in minimizing damage and preventing secondary issues such as mold growth.

“Water Damage Restoration requires more than just removing visible water from a property,” said Nick Terry, a spokesperson for RestoPros of Pinellas County. “The science behind proper drying and dehumidification has evolved significantly over the past decade. Our team applies advanced moisture detection technology and follows strict IICRC protocols to ensure complete structural drying, which prevents long-term complications that many property owners don’t anticipate during the initial emergency.”

The restoration process encompasses comprehensive assessment, water extraction, structural drying, cleaning, and complete restoration services. Each phase requires specialized equipment and expertise to address both visible damage and hidden moisture that can compromise building materials and indoor air quality. The company’s technicians undergo continuous training to stay current with evolving restoration methodologies and equipment advances.

Beyond Water Damage Restoration services, the company provides fire and smoke damage restoration, mold remediation, and storm damage recovery throughout Pinellas County. The multi-faceted approach allows property owners to work with a single restoration provider for various disaster recovery needs, streamlining the restoration process and insurance claim coordination.

“Property damage emergencies don’t follow business hours, which is why maintaining true 24/7 availability remains central to our service model,” added Terry. “When someone discovers water flooding their home at midnight or returns from vacation to find storm damage, they need immediate professional support to protect their property and begin the recovery process.”

The company assists clients throughout the insurance claim process, providing detailed documentation and working directly with adjusters to facilitate proper coverage for restoration services. This support proves particularly valuable for property owners navigating their first major insurance claim following unexpected property damage.

RestoPros of Pinellas County serves residential and commercial properties across Belleair Beach, Clearwater, Clearwater Beach, Dunedin, Indian Rocks Beach, Largo, Pinellas Park, Saint Petersburg, and Seminole. The company maintains IICRC certification and carries comprehensive insurance coverage for all restoration services. With over three decades of combined industry experience, the restoration team brings proven expertise to each property damage situation, helping families and businesses recover from unexpected disasters and return to normal operations.

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For more information about RestoPros of Pinellas County, contact the company here:

RestoPros of Pinellas County
Nick Terry
(727) 761-9980
nickterry@restoprosofpinellasfl.com
10460 Roosevelt Blvd N Unit 211 St. Petersburg, FL 33716